Refund Policy

Last updated: September 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you're not satisfied with your Keep It Going Pro purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact our support team and we'll help you through the process.

Cancelling your subscription

You can cancel your subscription at any time from your profile page via the "Manage subscription" billing portal. Cancellation stops future renewals; your Pro access remains active until the end of the current billing period.